FAQ

FAQ

Frequently Asked Questions.

We specialize in cinematic wedding videography and photography, offering a range of packages to capture your special day beautifully.

To book our services, simply reach out via our contact form or email, and we'll schedule a consultation to discuss your needs and our availability.

Our wedding packages include pre-wedding consultations, coverage of the wedding day, professional editing of images and video, and delivery of high-resolution files.

Yes, we are available for travel and can cover weddings both within and outside of our immediate area. Travel fees may apply.

Typically, the turnaround time for photos is 3-4 weeks and for videos is 6-8 weeks after the wedding day. However, times may vary depending on the season and workload.

Absolutely! We encourage you to share your music preferences, and we will also provide guidance to ensure the music choice aligns with the licensing requirements.

We require a deposit to secure your date, with the remaining balance due on or before the wedding day.

We occasionally offer special promotions and discounts, especially during the off-peak wedding season.

Our cancellation policy allows for a partial refund if notified within a certain timeframe. Please contact us for detailed terms.

Your edited images and videos will be delivered via a secure online gallery where you can download them directly.

Yes, we are fully insured, including public liability insurance for your peace of mind.

In the unlikely event of illness, we have a network of professional colleagues we can call upon to ensure your day is still covered.

Still curious or have a question?

Don’t hesitate to reach out! We’re here to help with any queries you might have about capturing your unforgettable moments. Our team is dedicated to providing you with all the information you need to make your experience seamless and magical. Contact us, and let’s start planning your dream capture together.

CLARA & BEN